How to delete the data Fitt Reply holds about you.
If you connected an Instagram account
Remove the app in Instagram: Settings > Website permissions > Apps and websites > Remove. Instagram tells us, and we delete that account's access token, contacts, conversations, messages, automation runs, link clicks and comment records right away. Instagram shows you a confirmation code and a link to check the status.
Or, in Fitt Reply, open Settings > Accounts > Disconnect. Automations stop and the token is deleted at once; everything else for that account is deleted after 30 days.
To delete your whole workspace, its owner can use Settings > Delete workspace (done after 7 days).
If you commented on or messaged a business
Ask the business to delete your data (they can do it from Contacts), or email apps@fittdesign.com with your Instagram username and the account you interacted with. Replying "stop" in the conversation ends automated messages to you.
Check a request
If you have a confirmation code, open https://reply-app.fittdesign.com/deletion-status/<code>. Questions: apps@fittdesign.com.